Cookie policy

This policy applies to cookies on the site “https://donident.com

What are cookies?

Cookies are information files, including unlimited text content, which are stored on the user’s computers in order to improve the work with the respective website. These files allow the user to be recognized and the website to be adapted to his preferences. Cookies usually contain the name of the website to which they belong, the time they are stored on the user’s computer and a unique number.

What are cookies used for?

Cookies are used to adapt the content of the website to the preferences of the individual user and to optimize the work with the specific website. They are also used to compile anonymous general statistics that help us understand how the user works with the websites, which helps to improve their structure and content, while at the same time not having access to personal user information.

What cookies do we use?

Two types of cookies are used – temporary and permanent. The first are temporary files that are generated on the user’s computer until he exits the website or closes the application he is using (web browser). Fixed files remain on the user’s computer for the time specified in the cookie settings or until they are manually deleted by the user.

The cookies used by DONIDENT – AMBULATORY FOR INDIVIDUAL PRIMARY DENTAL CARE are configured by the website itself when you visit it, and they can only be read by it.

Cookies used by a website’s operator partners, including without limitation, website users, are subject to their own privacy policies.

Do cookies contain personal information?

Personal information that is accumulated through cookies can only be used to perform certain operations for the user. Such information is encrypted in a way that makes access to it by unauthorized persons impossible.

Delete cookies

As a rule, applications used to browse websites allow cookies to be saved by default. This setting can be changed so that the automatic saving of cookies is blocked in the web browser or the user is informed each time before cookies are saved on the computer.

Detailed information on the different ways of working with cookies can be found in the application (web browser) settings.

Restricting cookies may affect some functionality of the website.

All modern browsers offer the ability to change cookie settings. These settings are generally found in the “options” or “favorites” menu of your browser. To find these settings, you can also use the steps below or use your browser’s “help” option for more details.

Cookie settings in Internet Explorer
Cookie settings in Firefox
Cookie settings in Chrome
Cookie settings in Safari

To set third party cookies you can use this website: http://www.youronlinechoices.com/bg/

PRIVACY POLICY AND USE OF “COOKIES” FILES ON THE donident.com WEBSITE

1. GENERAL CONDITIONS

1.1. The present privacy policy of the Internet site (hereinafter referred to as: “Policy”) has an informational nature, which means that it is not a binding source of obligations for the Clients of the Internet site.

1.2. The administrator of the personal data collected thanks to the Internet site or through other channels of communication with customers is the company DONIDENT – AMBULATORY FOR INDIVIDUAL PRIMARY DENTAL CARE with headquarters in Bulgaria, address: Sofia 1444, Bistrica village, “Nikola Krushkin” street no. 94. DONIDENT – AMBULATORY FOR INDIVIDUAL PRIMARY DENTAL CARE is a company registered under the Commercial Law of the Republic of Bulgaria, EIK: 202477543.

email: donident.dental@gmail.com, phone number: 02 99 22 075

1.3. The Customer’s personal data is processed in accordance with the Personal Data Protection Act), (hereinafter: “Personal Data Protection Act”) and the Electronic Services Provision Act. Personal data are the data mentioned in Art. 2. from the Personal Data Protection Act (hereinafter: “Personal Data”);

1.4. The administrator takes special care to protect the interest of the persons who provided their data and specifically ensures that the collected data is processed according to the law; are collected for specific, lawful purposes and are not made available for further processing contrary to these purposes; respectively correct and adequate in relation to the purposes for which they are processed and stored in a form that allows the identification of the persons to whom they relate, no longer than the time necessary to achieve the purpose of their processing.

1.5. All capitalized words, expressions and abbreviations used on this site (e.g. Seller, Online Store, Electronic Service) must be understood in accordance with their definition set out in the General Terms and Conditions available on the site https://donident.com

1.7. As stated at the very beginning, realizing the great importance of the privacy of the Clients’ data, the Administrator protects not only the visitors of the Internet site, but also the Clients who wish to share their Personal Data by using other communication channels, such as:

  • the website https://www.facebook.com and any other sites or marked under the Facebook brand (including subdomains, international versions, widgets and mobile versions), the rules of which are based on the normative acts indicated at https://www.facebook. com/legal/terms supplied by Facebook Inc. respectively. or Facebook Ireland Limited (“Facebook Service”), including by means of:
    • the Facebook Lead Ads feature aimed at direct marketing of the Administrator’s own products or services;
    • rules for the protection and use of Personal Data by Facebook, which can be found on the site https://www.facebook.com/policy.php. The administrator has no influence on the content of the legal provisions used by Facebook, including those concerning Personal Data.
    • applications that allow the Administrator to organize within Facebook advertising campaigns, including contests.
  • the website https://www.google.com/and any other sites or marked under the Google brand (including subdomains, international versions, widgets and mobile versions), the rules of which are based on the normative acts indicated at https://www.google .com/policies/privacy/.

2. PURPOSE AND SCOPE OF DATA COLLECTED AND DATA RECIPIENTS

2.1. Permitted purposes for the collection of personal data of Customers by the Administrator:

  • conclusion and implementation of a Purchase – Sale Agreement or Agreement for the provision of Electronic Services (e.g. Profile).
  • direct marketing of the Administrator’s own products or services.

2.2. For other purposes, the Customer’s Personal Data may be processed on the basis of voluntarily given consent or according to the applicable legal provisions.

2.3. Possible recipients of the Client’s personal data:

for a Customer who uses the electronic payment method or payment card in the Internet store, the Administrator provides the collected personal data of the Customer to the selected operator serving the above-mentioned payments on the Internet site.

2.4. The Administrator can process the following personal data of the Customers:

  • who use the Internet site: name and surname; email address; contact telephone number; delivery address (street, block number, apartment number, postal code, town, country), residential address/registered business address/company headquarters (if different from the delivery address), bank account number . For Clients who are not Users (without a Profile), the Administrator may additionally process the Client’s company name and tax identification number (TIN or BULSTAT).
  • which fill in the data in the Facebook Lead Ads form. The User transmits to the Administrator all Personal Data specified in the form, which may include: first name, last name, email address, phone number.
  • who fill in the data contained in forms for the Administrator to run advertising campaigns or contests on Facebook. The User transmits to the Administrator all Personal Data specified in the form, which may include: first name, last name, correspondence address, e-mail address, telephone number.

2.5. The provision of Personal Data by the Client is voluntary, however necessary for the conclusion and execution of the Purchase and Sale Agreement, as well as for payment.

2.6. The provision of personal data may be necessary for the conclusion and implementation of Contracts for the provision of services. For each individual case, the volume of data required for the conclusion of the relevant contract is specified in advance in the Internet store, within other channels of communication with Customers or in the General Terms and Conditions of the store.

2.7. The basis for processing the Customer’s personal data is the need to implement the contract to which he is a party or to take actions at the Customer’s request prior to its conclusion. For the cases of data processing for the purpose of direct marketing of the Administrator’s own products or services, the basis for such processing is the fulfillment of legally justified purposes carried out by the Administrator (according to Article 23, Paragraph 4 of the Law on the Protection of Personal Data for Legal Purposes a justified purpose is considered the direct marketing of the Administrator’s own products or services).

2.8. The Administrator may process the information about the Customer’s preferences, which may sometimes have the nature of Personal Data, and have been sent to the Administrator by the Customer voluntarily, in particular through the functionality of the Internet store, including in order to limit the amount of products considered ( eg Bowen Therapy for Joint Pain) or display a specific category (eg Home / Services / Contacts).

3. RIGHT OF CONTROL, ACCESS TO THE CONTENT OF OWN DATA AND THEIR CORRECTION

3.1. The customer has the right to access the content of his personal data and their correction.

3.2. Each person has the opportunity to exercise their rights arising from the Personal Data Protection Act, in particular: the right to access their own personal data, the right to request updating, correction and deletion, as well as the right to submit objections in the cases provided for in the provisions of the said law.

4. COMMERCIAL INFORMATION

4.1. The Administrator has the technical ability to communicate with the Client remotely (e.g. electronic message).

4.2. Commercial information related to the activity carried out by the Administrator or the entities that cooperate with him can be sent only in accordance with the expressed will of the Client, and for the purpose of implementing a contract for the provision of the Bulletin service.

4.3. In order to implement a contract for the provision of the Bulletin service, personal data may also be processed for marketing purposes of products or services of third parties with which the Administrator cooperates.

5. COOKIES

5.1. The website uses “cookies” files in order to provide the customer with maximum convenience when using the website, including for statistical purposes and to adapt the presented advertising content to the customer’s preferences, including those of the Administrator’s partners and advertisers . During the Customer’s logins to the Internet site, visit data can be automatically collected, in the form of domain names of Internet sites from which the Customer was referred to the site, for browser type, for operating system type, for IP address, Customer identifier and other information transmitted via the http protocol. Additionally, the Administrator may process operational data or location information of the device through which the site was accessed.

5.2. Cookies are small text files sent by the server and saved by the Client’s device (usually on the computer’s hard drive or mobile device). They store information that may be necessary for the Online Store to adapt to the way the Customer uses the site and to collect statistical data from the site, for example: which sites have been visited, what items have been taken, as well as data for domain names – Internet service providers or the visitor’s country of origin, and in principle no information is collected that allows the identification of the Customer, although sometimes this information may have the nature of personal data, this is data that allows the attribution of certain behavior of a particular user.

5.3. The “cookies” files used on the site are not dangerous either for the Client or for the computer / end device used by the Client, therefore we recommend not to disable their service in the browser. The Internet store uses two types of “cookies”: “session” files, which remain saved on the Customer’s computer or mobile device until the moment of exiting the website or turning off the program (Internet browser), and “permanent” files, which remain on the device of the Client for the time specified in the parameters of the “cookie” files or until they are manually deleted in the Internet browser.

5.4 Personal data storage policies of third parties that use personal data from https://donident.com

Facebook: https://www.facebook.com/policies/cookies/

Google Ads: https://policies.google.com/privacy?hl=en

Google Analytics: https://policies.google.com/technologies/cookies

Your current status: Only strictly necessary cookies.

Change of consent

Future changes to the Privacy Policy will be posted here.

CONTACT ADMINISTRATOR

  1. The Client at any time has the possibility of direct contact with the Administrator by sending the relevant message by mail or to the Administrator’s email address submitted at the beginning of the Policy, or by calling the phone number also indicated at the beginning of the Policy.
  2. The Administrator stores the correspondence with the Client for statistical purposes, as well as for the fastest possible and qualitative response to queries, for considering complaints and for making decisions on calls related to possible administrative intervention in a specified Profile.
  3. When the Customer contacts us to take certain actions (e.g. filing a complaint), through the form, the Administrator may contact the Customer again to provide data, including personal data, e.g.; name and surname, e-mail address, etc., in order to confirm the identity of the Client and to obtain the possibility of return contact in the given case. The above-mentioned applies to the same data, including personal data, which was previously provided by the Client and to the processing of which the Client has given his consent. Specifying this data is not mandatory, but it may be imperative to take actions or receive information of interest to the Customer.

PROTECTION

  1. The administrator uses technical and organizational means guaranteeing the protection of the personal data processed, taking into account the risk and the category of the data subject to protection, and more specifically protects the data from their provision to unauthorized persons, from their collection by unauthorized persons, from their processing in breach of applicable regulations or from alteration, loss, damage or destruction.
  2. Accordingly, the Administrator provides the following technical means preventing the acquisition and modification by unauthorized persons of the Personal Data sent electronically:
    • Protecting the database from unauthorized access.
    • SSL certificate (Secure Socket Layer) for the website of the Internet store, in which the data of the Customers is submitted.
    • Encryption of the data used to identify the Customer.
    • Access to the Profile, only after entering the individual username and password.

FINAL PROVISIONS

  1. The Site may contain links to other sites. The administrator urges you, after moving to other sites, to familiarize yourself with the privacy policy in force there. This privacy policy applies only to this site.
  2. The Administrator reserves the right to change the Policy in the future – this may happen, among others, for the following important reasons:
    • change of the current regulations, specifically in the field of personal data protection, telecommunications law, of services provided electronically and regulating the rights of users, which have an impact on our rights and obligations or the rights and obligations of the Client;
    • development of the functionality or of the Electronic Services, dictated by progress in Internet technologies, including the implementation of new technological or technical solutions, having an impact in the field of Politics.
  3. The administrator, in any case, will publish information about the changes in the Policy within the boundaries of the site. Along with each change, the new version of the Policy will be published with a new date.
  4. In the case of doubts or contradictions between the Policy and the consents given by the Client, regardless of the clauses of the Policy, always the grounds for undertaking and defining certain actions on our part are the consents voluntarily given by the Client or the provisions of the law. This document is of a general nature, primarily informational (it is not a contract or regulation).
  5. The current version of the Policy enters into force on 21.01.2019 r..

If you want to know what information we have about you or want to delete it, you can write to the following person: Pancho Paskov  – dr.p.paskov@gmail.com